My little Pony; Friendship is Magic 2.0

I also used to work X-Box support. Mainly our prankcallers would say their X-Box was on fire. My favourite way of dealing with this was putting them on hold for a minute, then come back and tell them that the proper authorities are on their way, I've called the firefighters and the cops. Then I warn them that calling the authorities with matters that aren't an emergency, it's going to be very, very expensive for them. They usually break down and apologize for prankcalling, and ask me to call of the authorities. I always tell them it's too late, they're aldeady on their way, then I hang up.